Refund Policy

We want you to love your Club+ membership. If something is not working for you, this policy explains how refunds work.

1. Scope

This Refund Policy applies to Club+ paid memberships purchased through magnoliamegan.com. Our free Club Magnolia newsletter has no cost and therefore no refunds apply.

2. Refund Windows

New Monthly Memberships

If you cancel within 7 days of your initial Club+ monthly signup and have not materially benefited from the membership (e.g., redeemed partner offers equivalent to or exceeding the membership fee), we will refund your first month's charge in full.

New Annual Memberships

If you cancel within 30 days of your initial Club+ annual signup and have not materially benefited from the membership (e.g., redeemed partner offers equivalent to or exceeding the membership fee), we will refund your annual payment in full.

Renewals

Automatic renewals are not refundable after they process. We send a renewal reminder before each renewal. If you no longer want the membership, cancel before the renewal date to avoid being charged.

Mid-cycle Cancellations

If you cancel partway through a billing cycle (outside the initial refund window), your membership continues until the end of the current billing period, and no partial refund is issued. You keep access to all Club+ perks until then.

3. When Refunds Are Not Available

We do not issue refunds in the following cases:

• After the applicable 7-day or 30-day initial window has passed
• For renewals (monthly or annual) after the renewal has processed
• If you have redeemed partner offers equal to or exceeding your membership fee
• If the membership was terminated due to violation of our Terms of Service
• Promotional credits, gift memberships, or discounted first-month pricing (unless required by law)

4. Founding Member Pricing

Founding Members who signed up at locked-in pricing may request a refund within the applicable initial window described above. Cancellation of a Founding Member subscription forfeits the price-lock benefit, and future resubscription will be at the then-current standard rate.

5. How to Request a Refund

To request a refund, email [email protected] with:

• Your subscription email address
• The date of your signup or last renewal
• A brief reason for your request (helps us improve, but not required)

We respond to refund requests within 2 business days. Approved refunds are processed back to the original payment method within 5-10 business days. The exact timing depends on your bank or card issuer.

6. Cancellation (Separate from Refund)

You can cancel your Club+ membership at any time, with or without a refund request:

• Through your Club+ account settings
• Via the unsubscribe link in any Club+ email
• By emailing [email protected]

Cancellation stops future charges. Your access continues until the end of the current billing period.

7. Chargebacks and Disputes

If you have a billing concern, please email us first before filing a chargeback with your card issuer. Most issues can be resolved quickly and amicably. Chargebacks are costly to process and may result in membership termination.

8. Service Interruptions and Compensation

If a significant service disruption prevents access to Club+ perks for a meaningful period, we may offer prorated credits or extended membership at our discretion. We do not provide refunds for brief outages, maintenance windows, or third-party service interruptions outside our control.

9. Changes to This Policy

We may update this Refund Policy from time to time. The "last updated" date at the top reflects any changes. Changes apply to purchases made after the effective date. Your existing refund rights at the time of your purchase are not reduced.

10. Contact

Questions about refunds, cancellation, or billing?

• Email: [email protected]
• Website: magnoliamegan.com/contact

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